Privacy &
Cookie Policy

1. Scope

This policy applies to this GALEX website, its contact and enquiry forms, and communications that result from your use of the site. It does not govern third-party websites reached through external links.

2. Information we collect

We may collect information that you choose to provide, including your name, company, contact details, address, enquiry details and any files or technical information you submit. Our hosting and security providers may also process limited technical data such as IP address, browser type, device information, timestamps, referring pages and security logs.

3. How we use information

We use personal information to respond to enquiries, prepare quotations, provide product or technical support, manage business relationships, protect the site, comply with legal obligations and improve our services. Where required, processing is based on consent, performance of a contract, legal obligations or our legitimate interests in operating and securing the business.

We do not sell personal information.

4. Cookies and similar technologies

Essential technologies

Essential browser storage supports site security, core functionality and remembers your privacy choice. These technologies cannot be disabled through the banner because the site may not operate correctly without them.

Optional technologies

If enabled now or in the future, optional analytics or performance technologies will only be activated after you select “Accept all”. Selecting “Reject optional” leaves those technologies disabled. The current site records your choice in local browser storage.

5. Sharing and international transfers

Information may be shared with authorised GALEX personnel, distributors where relevant to your request, and trusted providers that support hosting, communications, security or business operations. We require appropriate confidentiality and data-protection safeguards. If information is transferred across borders, we use applicable contractual or legal safeguards.

6. Retention and security

We retain information only for as long as reasonably necessary for the purposes described above, including legal, accounting and support requirements. We apply reasonable organisational and technical measures designed to protect information, although no internet transmission or storage system can be guaranteed completely secure.

7. Your privacy rights

Depending on your location, you may have rights to request access, correction, deletion, restriction or portability of your personal information, to object to certain processing, or to withdraw consent. You may also have the right to complain to your local data-protection authority. We may need to verify your identity before fulfilling a request.

8. Contact us

For privacy questions or requests, contact GALEX LTD. at enquiries@galex-air.com. Please describe your request clearly and include enough information for us to identify the relevant records.

We may update this policy when our practices, services or legal requirements change. The date above shows the latest revision.